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Brochure

 

Chamber Master

General Manager

Steak n' Shake
Job Description

We are looking for highly motivated General Managers for Steak n Shake locations in Valley, AL, LaGrange, GA and Phenix City, AL. GM responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities:

  • Coordinate the entire restaurant, including front-of-house and back-of-house operations
  • Deliver superior guest services and ensure absolute customer satisfaction
  • Respond efficiently to customer complaints
  • Enforce and offer the best quality of products possible
  • Organize and supervise shifts
  • Appraise personnel’s performance and provide feedback to keep them upbeat and productive
  • Estimate consumption, forecast requirements and maintain inventory
  • Track compliance with sanitation and safety rules and regulations
  • Control costs and cut waste
  • Successfully promote and publicize the STeak n Shake brand
  • Nurture a positive working environment and lead by example as restaurant supervisor
  • Track operations and start corrective actions

Requirements:

  • Proven working experience as restaurant manager or restaurant general manager
  • Demonstrated career experience in customer service management
  • Extensive food and beverage knowledge
  • Proficiency in English
  • Computer literacy and familiarity with restaurant management software
  • Strong leadership, motivational and people skills
  • Acute financial management skills

Job Type: Full-time

Required education:

  • High school or equivalent

Required experience:

  • Restaurant Management: 2 years
  • Management: 2 years

Required licenses or certifications:

  • ServSafe
  • Driver's License
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